Turn Inbound Interest Into Booked Appointments — Without Missed Calls or Manual Follow-Up
The moment a lead submits a form or calls about a vehicle, service, or upgrade — and within seconds has a confirmed appointment, clear next steps, and the right department looped in, without staff scrambling.
Recommended starting point:Foundation Package
The Problem
Automotive businesses lose revenue at the intake layer. Calls go unanswered during peak hours, after-hours leads sit until the next day, and web forms drop into inboxes without follow-up. Dealerships struggle to route inquiries correctly between sales, service, and finance. Performance shops deal with high-intent but highly technical inquiries that require context — mods, goals, budgets — yet those details are rarely captured cleanly. The result is missed appointments, misrouted leads, wasted staff time, and high-intent prospects going cold before anyone responds.
System Architecture
Meet Your New Team
Operator isn't just software. It's a verified swarm of specialized AI agents working in concert to run your operations.
Intake Specialist
Routing Manager
Engagement Lead
Policy Expert
System Logic: Inbound inquiry received via phone or web
Intake Specialist
Qualifies intent and gathers core requirements.
Policy Expert
Checks internal SOPs for case-specific compliance.
Routing Manager
Assigns to appropriate department with full context.
Engagement Lead
Schedules automated follow-up sequence.
Where Most Dealerships Start
Most dealerships and automotive shops start with the Foundation Package, which installs the core private infrastructure required to run Operator locally.
What's Included
- Operator Node (Mac Studio) — on-prem runtime (as scoped)
- OperatorOS activated (control plane app)
- Core Stack (Lite) included — baseline intake → routing → handoff loop
- One HQ deepened beyond Lite mode (e.g., Voice or Data/RAG)
What It Can Do
- Answer inbound calls and messages 24/7
- Capture structured intake (vehicle, service type, interest level)
- Route inquiries to sales, service, or performance departments
- Book basic appointments or test drives
- Send confirmations and reminders
- Capture notes for staff review
What it intentionally does NOT include: Advanced sales logic or deal structuring, inventory-aware routing, performance build planning or upsell logic, or multi-location coordination. The Foundation Package stops demand leakage and ensures availability — it is not yet an optimization layer.
Capability Expansion Path
HQ Pro for Automotive applies templated, niche-specific logic: Sales vs service vs performance flows. Performance shops get intake that adapts to goals (HP targets, track use, daily driver), current mods, and budget ranges. Dealerships get differentiation for new, used, trade-in, financing, and service inquiries.
HQ Pro is built from proven automotive workflows, guardrailed for reliability, and not bespoke. The system now reflects how automotive businesses actually operate.
Operator HQ represents full system coordination. Sales, service, ops, data, and marketing operate as one system. For automotive businesses, this typically includes:
Intake, follow-up, reminders, and staff notifications are coordinated automatically with shared context.
Custom Operator is designed for multi-location dealerships, performance brands, specialty shops, or hybrid sales + service models.
This includes custom routing, advanced reporting, internal workflows, and deep integration into existing systems. This is not a template — it is built around how that business actually runs.
Every tier reduces operational leakage — higher tiers add coordination, niche intelligence, and ultimately full-system control.
Outcomes (Modeled / Typical)
Practices deploying Operator may experience:
Outcomes vary by deployment level and configuration.
Pricing Notes
Packages cap scope, not capability.
Operator does not provide mechanical, automotive, safety, or financial advice. Capabilities depend on deployment, configuration, and existing systems.
Examples only. Capabilities vary by scope, data quality, and integrations. Not legal, medical, or financial advice.
Ready to Deploy?
See how OperatorHQ can work for your specific needs.