From Cold Inquiries to Trusted Client Relationships
Qualified Trust Transfer — the moment a prospect shares their financial context (goals, assets range, timeline) and receives a clear, professional next step, while the advisor receives a context-rich, compliance-aware brief before the first conversation.
Recommended starting point:Foundation Package
The Problem
Financial advisors and wealth managers don't lose clients because of performance alone — they lose them in the Trust & Timing Gap. Prospects reach out during critical life moments (liquidity events, retirement planning, inheritance, market volatility), but responses are delayed, inconsistent, or handled by junior staff without context. Advisors spend valuable time on repetitive discovery calls, compliance-sensitive explanations, and pre-qualification that could have been structured upfront. The result is lost high-net-worth opportunities, calendar overload, and advisors operating reactively instead of strategically.
System Architecture
Meet Your New Team
Operator isn't just software. It's a verified swarm of specialized AI agents working in concert to run your operations.
Intake Specialist
Routing Manager
Engagement Lead
Policy Expert
System Logic: Inbound inquiry received via phone or web
Intake Specialist
Qualifies intent and gathers core requirements.
Policy Expert
Checks internal SOPs for case-specific compliance.
Routing Manager
Assigns to appropriate department with full context.
Engagement Lead
Schedules automated follow-up sequence.
Where Most Firms Start
Most financial advisory firms begin with the Foundation Package, installing the private, local infrastructure required to run Operator — ensuring sensitive financial intent data remains on firm-controlled hardware.
What's Included
- Operator Node (Mac Studio) — on-prem runtime (as scoped)
- OperatorOS activated (control plane app)
- Core Stack (Lite) included — baseline intake → routing → handoff loop
- One HQ deepened beyond Lite mode (e.g., Voice or Data/RAG)
What It Can Do
- Answer inbound inquiries 24/7 during high-intent moments
- Capture Prospect DNA (planning type, general asset range, timeline, relationship source)
- Route inquiries to the correct advisor or assistant with a structured summary
What it intentionally does NOT include: Investment advice or recommendations. Portfolio analysis or performance projections. Account access, execution, or custodial integrations. The Foundation Package stops missed opportunities and ensures professionalism — it is the on-ramp, not the advisory engine.
Capability Expansion Path
HQ Pro for Financial Services applies niche-aware logic: Retirement Planning vs. Wealth Accumulation vs. Business Owners. Qualification Guardrails ensure advisors spend time with aligned prospects.
HQ Pro is built from proven advisory workflows, guardrailed for reliability, and not bespoke.
Operator HQ represents the Full Firm Sync. Voice, Sales, Ops, Data, and Marketing HQs share context. For advisory firms, this typically includes:
Lifecycle signals (e.g., missed meetings, long gaps, referral triggers) are coordinated automatically.
Custom Operator is the 'RIA / Multi-Advisor' System — designed for firms with multiple advisors, locations, or specialized client segments.
This includes bespoke workflows, private knowledge layers, and internal advisory intelligence systems. This is not a template — it is built around how that firm actually operates.
Every tier reduces the Trust & Timing Gap — higher tiers add qualification, coordination, and ultimately full-firm control.
Outcomes (Modeled / Typical)
Practices deploying Operator may experience:
Outcomes vary by deployment level and configuration.
Pricing Notes
Packages cap scope, not capability.
Operator does not provide investment advice, portfolio analysis, performance projections, or financial recommendations. Capabilities depend on deployment, configuration, and existing systems.
Examples only. Capabilities vary by scope, data quality, and integrations. Not legal, medical, or financial advice.
Ready to Deploy?
See how OperatorHQ can work for your specific needs.