From Inbound Noise to Coordinated Production Opportunities
The moment an RFQ is captured with structured opportunity DNA — part type, industry, volume, timeline — and routed to the right sales engineer before the caller even has to repeat themselves.
Recommended starting point:Foundation Package
The Problem
Manufacturing and industrial service companies don't lose revenue because they lack capability — they lose it in the 'Qualification & Coordination Gap.' Inbound inquiries arrive while engineers are on the floor, managers are in meetings, and production lines are running. RFQs come in half-complete, vendors ask vague questions ('Can you make this?'), and sales teams waste hours clarifying specs, volumes, tolerances, and timelines that should have been captured upfront. Without a system to structure Opportunity DNA at intake, high-margin work gets delayed, misrouted, or ignored — while low-fit inquiries drain engineering and sales capacity.
System Architecture
Meet Your New Team
Operator isn't just software. It's a verified swarm of specialized AI agents working in concert to run your operations.
Intake Specialist
Routing Manager
Engagement Lead
Policy Expert
System Logic: Inbound inquiry received via phone or web
Intake Specialist
Qualifies intent and gathers core requirements.
Policy Expert
Checks internal SOPs for case-specific compliance.
Routing Manager
Assigns to appropriate department with full context.
Engagement Lead
Schedules automated follow-up sequence.
Where Most Manufacturers Start
Most manufacturers and industrial service firms begin with the Foundation Package, which installs the core, private infrastructure required to run Operator locally — ensuring drawings, specs, and customer intent remain on firm-controlled hardware.
What's Included
- Operator Node (Mac Studio) — on-prem runtime (as scoped)
- OperatorOS activated (control plane app)
- Core Stack (Lite) included — baseline intake → routing → handoff loop
- One HQ deepened beyond Lite mode (e.g., Voice or Data/RAG)
What It Can Do
- Answer inquiries 24/7 — capturing after-hours RFQs and urgent production requests
- Capture Opportunity DNA: part or service type, industry, quantity range, and timeline
- Route 'Quote-Ready' inquiries to sales or engineering with a structured intake summary
What it intentionally does NOT include: Automated quoting, pricing, or margin calculations. Engineering validation, DFM (Design for Manufacturability), or compliance approvals. ERP, MES, or real-time production scheduling integrations. The Foundation Package establishes availability and intake ownership — it is the on-ramp, not the production engine.
Capability Expansion Path
HQ Pro applies specialized logic for Job Shops, Contract Manufacturers, OEM Suppliers, or Industrial Services. Includes Fit-Based Routing: differentiates prototype vs. production runs, standard vs. custom work, and urgent vs. long-lead projects.
High-margin work is identified and prioritized earlier.
Operator HQ represents the Full Operations Sync. The Core Stack shares one brain. For manufacturers, this typically includes:
Intake, follow-up, and internal handoffs are coordinated so sales, engineering, and operations see the same structured opportunity context.
Custom Operator is the 'Industrial Command Center' — for multi-plant operations, specialized manufacturers, or service networks.
This includes bespoke logic for Drawing Intake, private RAG over internal SOPs and capability matrices, and custom dashboards for opportunity flow and backlog visibility. This is not a template — it is built around your operation.
Every tier reduces the Qualification & Coordination Gap — higher tiers add fit-based routing, opportunity tracking, and ultimately full production-opportunity synchronization.
Outcomes (Modeled / Typical)
Practices deploying Operator may experience:
Outcomes vary by deployment level and configuration.
Pricing Notes
Packages cap scope, not capability.
Operator does not provide quotes, pricing, engineering validation, or compliance approvals. Capabilities depend on deployment, configuration, and existing systems.
Examples only. Capabilities vary by scope, data quality, and integrations. Not legal, medical, or financial advice.
Ready to Deploy?
See how OperatorHQ can work for your specific needs.