From Missed Opportunities to Coordinated Transactions
The moment a new inquiry is captured, qualified, and routed with context — before the lead books a showing with another agent.
Recommended starting point:Foundation Package
The Problem
Real estate teams don't lose deals because of a lack of listings — they lose them in the gaps between inquiry, response, and follow-up. Calls and form fills arrive after hours, during showings, or while agents are driving. Lead information is scattered across inboxes, CRMs, and phones. Buyers and sellers repeat themselves, agents chase context, and high-intent inquiries cool off before meaningful contact is made. Without a unified intake and coordination system, opportunities leak at the top of the funnel and transactions become reactive rather than managed.
System Architecture
Meet Your New Team
Operator isn't just software. It's a verified swarm of specialized AI agents working in concert to run your operations.
Intake Specialist
Routing Manager
Engagement Lead
Policy Expert
System Logic: Inbound inquiry received via phone or web
Intake Specialist
Qualifies intent and gathers core requirements.
Policy Expert
Checks internal SOPs for case-specific compliance.
Routing Manager
Assigns to appropriate department with full context.
Engagement Lead
Schedules automated follow-up sequence.
Where Most Teams Start
Most real estate teams begin with the Foundation Package, which installs the core infrastructure required to run Operator locally within the business.
What's Included
- Operator Node (Mac Studio) — on-prem runtime (as scoped)
- OperatorOS activated (control plane app)
- Core Stack (Lite) included — baseline intake → routing → handoff loop
- One HQ deepened beyond Lite mode (e.g., Voice or Data/RAG)
What It Can Do
- Answer inbound calls and web inquiries 24/7
- Capture lead intent (buyer, seller, renter, investor)
- Record property interest, timing, and basic qualification details
- Route the inquiry for agent follow-up
What It Intentionally Does NOT Include
MLS-aware logic or pricing analysis, automated follow-up sequencing, transaction-stage coordination, or agent performance and deal tracking. The Foundation Package establishes availability, ownership, and local execution — it is the on-ramp, not the full system.
Capability Expansion Path
HQ Pro for Real Estate is a templated, niche-specific operating system designed around common transaction workflows.
HQ Pro reflects how real estate teams operate, while remaining a standardized system.
Operator HQ enables the Core Stack — Voice, Sales, Ops, Data, and Marketing — to operate as a single coordinated system.
Operator functions as an operating system, not a collection of tools.
Custom Operator is designed for brokerages or teams with complex structures, multiple agents, or specialized workflows.
Custom Operator is built around how the business actually runs — not a template.
Every tier reduces opportunity leakage — higher tiers add coordination, transaction intelligence, and ultimately full-system control.
Outcomes (Modeled / Typical)
Practices deploying Operator may experience:
Outcomes vary by deployment level, but the system consistently reduces leakage at the top of the funnel and improves operational clarity.
Pricing Notes
Packages cap scope, not capability.
Examples only. Capabilities vary by scope, data quality, and integrations. Not legal, medical, or financial advice.
Ready to Deploy?
See how OperatorHQ can work for your specific needs.